[Tip] Dynamics 365 Portals – Multi-Language Portal Configuration Issue - Bug, Dynamics 365, Dynamics CRM, Multi-Language, Portals

Problem

One of the latest features of Dynamics 365 Portals is the multi-language portal capability. When I tried to create a new Website Language record, I faced an issue where, I couldn’t see any of Portal Language records to select in the lookup.

To investigate further, I ran an Advanced Find query to get a list of Portal Language records.

Clearly, the data are there but for some reason the lookup doesn’t show the Portal Languages list.

Resolution

I suspected, there should be a script to filter the lookup field’s results list. I opened the Form Editor to edit the Website Language form. Opened the Form Properties and I noticed there’s a JavaScript function configured to run onLoad of the form.

Library: adx.multilanguage/adx.website.js

Function: adx.multilanguage.website.onWebsiteLanguageLoad

function onWebsiteLanguageLoad() {
	resolve(scriptDependencies, function () {
		preSearchPortalLanguage();
		var formType = Xrm.Page.ui.getFormType();
		if (formType === 2) {
			//Edit Mode
			disableControls(["adx_name", "adx_websiteid", "adx_portallanguageid"]);
			return;
		}
		else if (formType === 1) {
			//Create Mode
			disableControls(["adx_name", "adx_websiteid"]);
			updatePublishingState();
		}
		getInvalidMessageFromResource();
	});
}

function onWebsiteLanguageLoad() {

resolve(scriptDependencies, function () {

preSearchPortalLanguage();

var formType = Xrm.Page.ui.getFormType();

if (formType === 2) {

//Edit Mode

disableControls(["adx_name", "adx_websiteid", "adx_portallanguageid"]);

return;

}

else if (formType === 1) {

//Create Mode

disableControls(["adx_name", "adx_websiteid"]);

updatePublishingState();

}

getInvalidMessageFromResource();

});

}

This function (onWebsiteLanguageLoad) calls another function (preSearchPortalLanguage) which configures the custom filter.

function preSearchPortalLanguage() {
	var control = Xrm.Page.getControl("adx_portallanguageid");
	control.addPreSearch(function () {
		var filter = "";
		var websiteLanguages = getExistingWebsiteLanguages();
		if (websiteLanguages) {
			var languages = websiteLanguages.entities;
			if (languages && languages.length > 0) {
				var portalLanguagesConditions = "";
				for (var i = 0; i < languages.length; i++) {
					var languageId = languages[i].attributes.adx_portallanguageid.id;
					portalLanguagesConditions += "<condition attribute=\"adx_portallanguageid\" operator=\"neq\" value=\"" + languageId + "\"/>";
				}
				filter += "<filter type=\"and\">" + portalLanguagesConditions + "</filter>";
			}
		}
		availableLanguages = getAvailableCrmLanguages();
		if (availableLanguages && availableLanguages.length > 0) {
			var availableLanguagesConditions = "";
			for (var i = 0; i < availableLanguages.length; i++) {
				availableLanguagesConditions += "<condition attribute=\"adx_systemlanguage\" operator=\"eq\" value=\"" + availableLanguages[i].value + "\"/>";
			}
			filter += "<filter type=\"or\">" + availableLanguagesConditions + "</filter>";
		}
		if (filter)
			control.addCustomFilter(filter);
	});
}

function preSearchPortalLanguage() {

var control = Xrm.Page.getControl("adx_portallanguageid");

control.addPreSearch(function () {

var filter = "";

var websiteLanguages = getExistingWebsiteLanguages();

if (websiteLanguages) {

var languages = websiteLanguages.entities;

if (languages && languages.length > 0) {

var portalLanguagesConditions = "";

for (var i = 0; i < languages.length; i++) {

var languageId = languages[i].attributes.adx_portallanguageid.id;

portalLanguagesConditions += "<condition attribute=\"adx_portallanguageid\" operator=\"neq\" value=\"" + languageId + "\"/>";

}

filter += "<filter type=\"and\">" + portalLanguagesConditions + "</filter>";

}

availableLanguages = getAvailableCrmLanguages();

if (availableLanguages && availableLanguages.length > 0) {

var availableLanguagesConditions = "";

for (var i = 0; i < availableLanguages.length; i++) {

availableLanguagesConditions += "<condition attribute=\"adx_systemlanguage\" operator=\"eq\" value=\"" + availableLanguages[i].value + "\"/>";

}

filter += "<filter type=\"or\">" + availableLanguagesConditions + "</filter>";

}

if (filter)

control.addCustomFilter(filter);

});

}

I disabled the script temporarily. Saved and Published.

Now you can see the Portal Language list.

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Until next time…

[Tip] Dynamics 365 Portals – Multi-Language Portal Configuration Issue