Recently, I presented at Melbourne Dynamics365 and Power Platform User Group on various ways to surface real-time data visualisations in Dynamics 365 and Power Apps Portals through Power BI integration. I discussed the following scenarios. Embedding Power BI Dashboard in
Multi-User Multi-Device Auto Allocation of Resources with Dynamics 365 Field Service
Last night, I presented at the Field Service Bootcamp – 2020 organised by Ben Vollmer, Antti Pajunen, Mark Christie, Shawn Tabor, David Clarke, and Raz Dynamics. My session “Multi-User Multi-Device Auto Allocation of Resources with Dynamics 365 Field Service”
Extending URS Schedule Board – Booking Rules
Universal Resource Scheduling (URS) includes a great feature to extend the Schedule Board functionality to apply specific custom logic and alert Dispatchers when they create or update a Bookable Resource Booking records. This feature is known as Booking Rules.
Extending URS Schedule Board – Permanently Filter a Tab by a Specific Territory
Universal Resource Scheduling (URS) Schedule Board has many great extensibility features. While there are many knobs, switches, and levers to configure Schedule Board to suit our specific needs, we can open up the panels and play around with the wires,
Extending URS Schedule Board – Components of the Schedule Board
Universal Resource Scheduling (URS) Schedule Board is the most advanced single page application of Dynamics 365 Customer Engagement (CE). In upcoming articles, I will walk you through some of the great extensibility features of the Schedule Board. Before we deep
Life of a User Story – Part 2 – Getting Ready for Business
In Part 1 of Life of a User Story, I discussed the early stages of the User Story and how we can prioritise them to get the best return on investment. In this article, I will discuss what’s required in a
Life of a User Story – Part 1 – Early Stages
More and more organisations are moving away from the traditional Waterfall methodology and embracing Agile methodology when implementing Business Applications. A User Story is the most important artefact in Agile delivery. User Stories should not be confused with a Functional
Practice Management – Part 5 – Culture
Organisational Culture is vital for success. Leaders of the organisation design the culture by setting certain expectations, providing guidelines, having rules (or no rules), for the employees. It’s amazing how different culture can be from one organisation to another even
Practice Management – Part 4 – Motivating Your Team
Motivating your team is an interesting and complex process. I look after the consultants in Microsoft Dynamics 365 Practice in my current organisation. Consultants come with a wide range of experiences, skill levels, backgrounds, and their ages range from 25
[TIP] Activating Field Service Mobile App Licenses
![[TIP] Activating Field Service Mobile App Licenses](https://dyn365apps.com/wp-content/uploads/2019/03/TIP-Activating-Field-Service-Mobile-App-Licenses-750x350.jpg "[TIP] Activating Field Service Mobile App Licenses")
Field Service Mobile App licensing is different from Dynamics 365 licensing. In Dynamics 365 licensing, if you have a license for the tenant, you are entitled to access any instance in that tenant. In other words, one user license can