More and more organisations are moving away from the traditional Waterfall methodology and embracing Agile methodology when implementing Business Applications. A User Story is the most important artefact in Agile delivery. User Stories should not be confused with a Functional
Practice Management – Part 5 – Culture
Organisational Culture is vital for success. Leaders of the organisation design the culture by setting certain expectations, providing guidelines, having rules (or no rules), for the employees. It’s amazing how different culture can be from one organisation to another even
Practice Management – Part 4 – Motivating Your Team
Motivating your team is an interesting and complex process. I look after the consultants in Microsoft Dynamics 365 Practice in my current organisation. Consultants come with a wide range of experiences, skill levels, backgrounds, and their ages range from 25
[TIP] Activating Field Service Mobile App Licenses
![[TIP] Activating Field Service Mobile App Licenses](https://dyn365apps.com/wp-content/uploads/2019/03/TIP-Activating-Field-Service-Mobile-App-Licenses-750x350.jpg "[TIP] Activating Field Service Mobile App Licenses")
Field Service Mobile App licensing is different from Dynamics 365 licensing. In Dynamics 365 licensing, if you have a license for the tenant, you are entitled to access any instance in that tenant. In other words, one user license can
Practice Management – Part 3 – Organisational Design
One of the great advantages of being a consultant is that we get to experience the working culture of a wide range of organisations. From small businesses with 10-15 employees to large government and enterprise organisations with hundreds of thousands
[Best Practices] Dynamics 365 Release Management
![[Best Practices] Dynamics 365 Release Management](https://dyn365apps.com/wp-content/uploads/2019/03/Release-Management-Best-Practices-750x350.jpg "[Best Practices] Dynamics 365 Release Management")
If you are a technical or functional consultant working for a partner or developer working at a client site, at some point in your career, you may be asked to perform a production deployment. Depending on the size and the
Practice Management – Part 2 – Change
Change is the core of my work. As a consultant, my job is to implement technology solutions to improve business processes and efficiencies and reduce costs, by automation, artificial intelligence, and business process re-engineering. Change is what we do but
Practice Management – Part 1 – Competitive Advantage through People
In a highly competitive market, to stay ahead of the competition, an organisation must have a competitive advantage. Without a competitive advantage, products and services will just be a commodity. A kilo of white sugar costs the same in all
Managed or Unmanaged – How to decide which one to choose
The question was asked again and again over the years. “Should we use Managed or Unmanaged solutions in the Production environment?”. Many articles were written with different opinions. Many discussions have taken place in forums and social media. Yet, we
[How To] Add Emojis to Schedule Board Booking Cells
![[How To] Add Emojis to Schedule Board Booking Cells](https://dyn365apps.com/wp-content/uploads/2018/08/How-To-Add-Emojis-to-Schedule-Board-Booking-Cell-750x350.png "[How To] Add Emojis to Schedule Board Booking Cells")
Emojis.. They are everywhere… Facebook, Twitter, WhatsApp and tons of other social networking and messaging app users use them daily. It’s fun and effective way to share emotions 😀🤣😡🤬😔🙁😬😰, food and drinks 🍕🍔🍎🥑🥥🍉🍌🍹🍻, travel and places 🚲🚑🚒🛩️🚀🏭🏜️, symbols 🛑✅🕔❤, and more. But are