All Things Dynamics 365
Last night, I presented at the Field Service Bootcamp – 2020 organised by Ben Vollmer, Antti Pajunen, Mark Christie, Shawn Tabor, David Clarke, and Raz Dynamics. My session “Multi-User Multi-Device Auto Allocation of Resources with Dynamics 365 Field Service”
At Power Platform Saturday, Sydney conference, I presented this session “DJ Bot, the bot who spins Dad Jokes” with my son Dinel to a group of smart and enthusiastic young people. This blog post series is based on learnings from
At Power Platform Saturday, Sydney conference, I presented this session “DJ Bot, the bot who spins Dad Jokes” with my son Dinel to a group of smart and enthusiastic young people. This blog post series is based on learnings from
The Department of Health and Human Services (DHHS) in Victoria, Australia, recently released an interactive COVID-19 (Coronavirus) interactive website. https://www.dhhs.vic.gov.au/coronavirus-self-assessment When I stepped through the self-assessment, I wondered, how quickly can this be implemented using Microsoft Power Virtual Agents.
Universal Resource Scheduling (URS) includes a great feature to extend the Schedule Board functionality to apply specific custom logic and alert Dispatchers when they create or update a Bookable Resource Booking records. This feature is known as Booking Rules.
Universal Resource Scheduling (URS) Schedule Board has many great extensibility features. While there are many knobs, switches, and levers to configure Schedule Board to suit our specific needs, we can open up the panels and play around with the wires,
Universal Resource Scheduling (URS) Schedule Board is the most advanced single page application of Dynamics 365 Customer Engagement (CE). In upcoming articles, I will walk you through some of the great extensibility features of the Schedule Board. Before we deep
In Part 1 of Life of a User Story, I discussed the early stages of the User Story and how we can prioritise them to get the best return on investment. In this article, I will discuss what’s required in a
More and more organisations are moving away from the traditional Waterfall methodology and embracing Agile methodology when implementing Business Applications. A User Story is the most important artefact in Agile delivery. User Stories should not be confused with a Functional
Organisational Culture is vital for success. Leaders of the organisation design the culture by setting certain expectations, providing guidelines, having rules (or no rules), for the employees. It’s amazing how different culture can be from one organisation to another even