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Author: Nadeeja Bomiriya

Multi-User Multi-Device Auto Allocation of Resources with Dynamics 365 Field Service

Multi-User Multi-Device Auto Allocation of Resources with Dynamics 365 Field Service

  Last night, I presented at the Field Service Bootcamp – 2020 organised by Ben Vollmer, Antti Pajunen, Mark Christie, Shawn Tabor, David Clarke, and Raz Dynamics.  My session “Multi-User Multi-Device Auto Allocation of Resources with Dynamics 365 Field Service”

Nadeeja Bomiriya August 16, 2020August 16, 2020 Blog, Dynamics 365, Field Service Read more

DJ Bot, the bot who spins Dad Jokes – Part 2 – The Design

DJ Bot, the bot who spins Dad Jokes – Part 2 – The Design

At Power Platform Saturday, Sydney conference, I presented this session “DJ Bot, the bot who spins Dad Jokes” with my son Dinel to a group of smart and enthusiastic young people.  This blog post series is based on learnings from

Nadeeja Bomiriya March 31, 2020April 1, 2020 Blog, Power Automate, Power Virtual Agents Read more

DJ Bot, the bot who spins Dad Jokes – Part 1 – Overview

DJ Bot, the bot who spins Dad Jokes – Part 1 – Overview

At Power Platform Saturday, Sydney conference, I presented this session “DJ Bot, the bot who spins Dad Jokes” with my son Dinel to a group of smart and enthusiastic young people.  This blog post series is based on learnings from

Nadeeja Bomiriya March 31, 2020April 1, 2020 Blog, Power Automate, Power Virtual Agents Read more

COVID-19 Self-Assessment Bot using Power Virtual Agent

COVID-19 Self-Assessment Bot using Power Virtual Agent

  The Department of Health and Human Services (DHHS) in Victoria, Australia, recently released an interactive COVID-19 (Coronavirus) interactive website. https://www.dhhs.vic.gov.au/coronavirus-self-assessment When I stepped through the self-assessment, I wondered, how quickly can this be implemented using Microsoft Power Virtual Agents. 

Nadeeja Bomiriya March 30, 2020March 30, 2020 Blog, Power Virtual Agents Read more

Extending URS Schedule Board – Booking Rules

Extending URS Schedule Board – Booking Rules

  Universal Resource Scheduling (URS) includes a great feature to extend the Schedule Board functionality to apply specific custom logic and alert Dispatchers when they create or update a Bookable Resource Booking records.  This feature is known as Booking Rules. 

Nadeeja Bomiriya March 29, 2020March 30, 2020 Blog, Dynamics 365, Dynamics CRM, Field Service, Universal Resource Scheduling Read more

Extending URS Schedule Board – Permanently Filter a Tab by a Specific Territory

Extending URS Schedule Board – Permanently Filter a Tab by a Specific Territory

Universal Resource Scheduling (URS) Schedule Board has many great extensibility features.  While there are many knobs, switches, and levers to configure Schedule Board to suit our specific needs, we can open up the panels and play around with the wires,

Nadeeja Bomiriya July 12, 2019July 12, 2019 Blog, Dynamics 365, Dynamics CRM, Field Service, Universal Resource Scheduling Read more

Extending URS Schedule Board – Components of the Schedule Board

Extending URS Schedule Board – Components of the Schedule Board

Universal Resource Scheduling (URS) Schedule Board is the most advanced single page application of Dynamics 365 Customer Engagement (CE).  In upcoming articles, I will walk you through some of the great extensibility features of the Schedule Board.  Before we deep

Nadeeja Bomiriya July 12, 2019July 12, 2019 Blog, Dynamics 365, Field Service, Universal Resource Scheduling Read more

Life of a User Story – Part 2 – Getting Ready for Business

In Part 1 of Life of a User Story, I discussed the early stages of the User Story and how we can prioritise them to get the best return on investment.  In this article, I will discuss what’s required in a

Nadeeja Bomiriya June 18, 2019June 18, 2019 Agile, Blog, Business Application Platform, Dynamics 365, Dynamics CRM, Practice Management, Scrum Read more

Life of a User Story – Part 1 – Early Stages

More and more organisations are moving away from the traditional Waterfall methodology and embracing Agile methodology when implementing Business Applications.  A User Story is the most important artefact in Agile delivery.  User Stories should not be confused with a Functional

Nadeeja Bomiriya June 18, 2019June 18, 2019 Agile, Blog, Business Application Platform, Dynamics 365, Dynamics CRM, Practice Management, Scrum Read more

Practice Management – Part 5 – Culture

Practice Management – Part 5 – Culture

Organisational Culture is vital for success.  Leaders of the organisation design the culture by setting certain expectations, providing guidelines, having rules (or no rules), for the employees.  It’s amazing how different culture can be from one organisation to another even

Nadeeja Bomiriya March 31, 2019 Blog, Dynamics 365, Practice Management Read more
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Recent Posts

  • Multi-User Multi-Device Auto Allocation of Resources with Dynamics 365 Field Service
  • DJ Bot, the bot who spins Dad Jokes – Part 2 – The Design
  • DJ Bot, the bot who spins Dad Jokes – Part 1 – Overview
  • COVID-19 Self-Assessment Bot using Power Virtual Agent
  • Extending URS Schedule Board – Booking Rules

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Nadeeja@Dyn365AppsFollow

Nadeeja Bomiriya | Microsoft MVP | Practice Lead | Technical Architect | dyn365apps - All things Dynamics 365. #MSDyn365 #MSDynCRM #Dyn365Apps

Nadeeja@Dyn365Apps
Nadeeja@Dyn365Apps@dyn365apps·
23 Nov

Kicking off the second Skillar #PowerApps #AppInADay session with ACS (Australian Computer Society) and @D365Blogger for ACS members. https://t.co/vdDvRG333N

Twitter
Nadeeja@Dyn365Apps@dyn365apps·
18 Oct

Looking to build a ChatBot? Did you know you could make one in a flash using #PowerVirtualAgents? Join us tomorrow for Skillar's Bot-In-A-Day hands-on training session. #PowerPlatform #PowerVirtualAgents
@D365Blogger Elizabeth Pappalardo https://t.co/11k0hApwXq

Twitter
Nadeeja@Dyn365Apps@dyn365apps·
21 Sep

Skillar's #BotInADay session is on tonight. If you haven't registered, register now to secure your place. @D365Blogger and I will walk you through step-by-step how to build a #ChatBot using #PowerVirtualAgents. #PowerPlatform #PVA
Elizabeth Pappalardo https://t.co/3BDMKEJHEK

1Twitter
Nadeeja@Dyn365Apps@dyn365apps·
15 Sep

In June 2018, Suwani and I went out for lunch to celebrate our anniversary. After reminiscing about our journey we talked about the future and made a life-changing decision. As soon as we went back home, I applied for the #MBA at Melbourne Business Scho…https://t.co/qcN4ZOhEU0

Twitter
Nadeeja@Dyn365Apps@dyn365apps·
29 Jul

The 2022/2023 #MVP disk has arrived. Thank you Microsoft and Elizabeth Pappalardo for your support and the goodies!! #MVPBuzz https://t.co/JJp54tsfp1

2Twitter
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